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	<title>NonVerbals Blog</title>
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	<link>http://blog.nonverbals.com</link>
	<description>Learning and Development blog, our experiences about training and assessment...</description>
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		<title>Nonverbals disc-certification-ppt</title>
		<link>http://blog.nonverbals.com/2012/01/nonverbals-disc-certification-ppt/</link>
		<comments>http://blog.nonverbals.com/2012/01/nonverbals-disc-certification-ppt/#comments</comments>
		<pubDate>Sat, 28 Jan 2012 08:51:13 +0000</pubDate>
		<dc:creator>Nizamuddin Shah</dc:creator>
				<category><![CDATA[Training]]></category>
		<category><![CDATA[Bangalore]]></category>
		<category><![CDATA[Behavioral Analyst]]></category>
		<category><![CDATA[CBA]]></category>
		<category><![CDATA[CPBA]]></category>
		<category><![CDATA[DISC assessment]]></category>
		<category><![CDATA[DISC certification]]></category>
		<category><![CDATA[DiSC Personality test]]></category>
		<category><![CDATA[India]]></category>
		<category><![CDATA[nonverbal]]></category>

		<guid isPermaLink="false">http://blog.nonverbals.com/?p=160</guid>
		<description><![CDATA[Nonverbals disc-certification-ppt
View more presentations from NonVerbals Consulting

 Disc cerification document 21-22-feb-2012 
 View more documents from NonVerbals Consulting 

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			<content:encoded><![CDATA[<div id="__ss_11305938" style="width: 425px;"><strong><a title="Nonverbals disc-certification-ppt" href="http://www.slideshare.net/nonverbals/nonverbals-disccertificationppt" target="_blank">Nonverbals disc-certification-ppt</a></strong></p>
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		<item>
		<title>Succession Planning</title>
		<link>http://blog.nonverbals.com/2010/08/succession-planning/</link>
		<comments>http://blog.nonverbals.com/2010/08/succession-planning/#comments</comments>
		<pubDate>Sun, 15 Aug 2010 19:16:16 +0000</pubDate>
		<dc:creator>Nizamuddin Shah</dc:creator>
				<category><![CDATA[Training]]></category>
		<category><![CDATA[Competency]]></category>
		<category><![CDATA[role]]></category>
		<category><![CDATA[success]]></category>
		<category><![CDATA[succession planning]]></category>

		<guid isPermaLink="false">http://blog.nonverbals.com/?p=157</guid>
		<description><![CDATA[Succession Planning &#8211; Sarah Glass
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		<title>Assess Competency FrameWork Modelling Certification</title>
		<link>http://blog.nonverbals.com/2010/07/assess-competency-framework-modelling-certification/</link>
		<comments>http://blog.nonverbals.com/2010/07/assess-competency-framework-modelling-certification/#comments</comments>
		<pubDate>Mon, 12 Jul 2010 07:45:49 +0000</pubDate>
		<dc:creator>Nizamuddin Shah</dc:creator>
				<category><![CDATA[Competency]]></category>
		<category><![CDATA[Training]]></category>
		<category><![CDATA[assess systems]]></category>
		<category><![CDATA[august]]></category>
		<category><![CDATA[Bangalore]]></category>
		<category><![CDATA[certification]]></category>
		<category><![CDATA[Competency mapping]]></category>
		<category><![CDATA[competency model]]></category>
		<category><![CDATA[nila sinha]]></category>
		<category><![CDATA[sarah glass]]></category>
		<category><![CDATA[strategic success modelling]]></category>

		<guid isPermaLink="false">http://blog.nonverbals.com/?p=153</guid>
		<description><![CDATA[Assess Competency FrameWork Modelling Certification
View more documents from NonVerbals Consulting.

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			<content:encoded><![CDATA[<div id="__ss_4733343" style="width: 477px;"><strong style="display: block; margin: 12px 0 4px;"><a title="Assess Competency FrameWork Modelling Certification" href="http://www.slideshare.net/nonverbals/assess-certification-seminar-final">Assess Competency FrameWork Modelling Certification</a></strong><object id="__sse4733343" classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="477" height="510" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowScriptAccess" value="always" /><param name="src" value="http://static.slidesharecdn.com/swf/doc_player.swf?doc=assesscertificationseminar-final-100712022141-phpapp02&amp;stripped_title=assess-certification-seminar-final" /><param name="name" value="__sse4733343" /><param name="allowfullscreen" value="true" /><embed id="__sse4733343" type="application/x-shockwave-flash" width="477" height="510" src="http://static.slidesharecdn.com/swf/doc_player.swf?doc=assesscertificationseminar-final-100712022141-phpapp02&amp;stripped_title=assess-certification-seminar-final" name="__sse4733343" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
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		<title>Customer Delight: Raving Fans &#8211; Ken Blenchard</title>
		<link>http://blog.nonverbals.com/2010/03/customer-delight-raving-fans-ken-blenchard/</link>
		<comments>http://blog.nonverbals.com/2010/03/customer-delight-raving-fans-ken-blenchard/#comments</comments>
		<pubDate>Mon, 15 Mar 2010 14:07:45 +0000</pubDate>
		<dc:creator>Nizamuddin Shah</dc:creator>
				<category><![CDATA[Training]]></category>
		<category><![CDATA[Customer Delight]]></category>
		<category><![CDATA[Ken Blenchard]]></category>
		<category><![CDATA[MOM]]></category>
		<category><![CDATA[Moment of Magic]]></category>
		<category><![CDATA[Moment of Truth]]></category>
		<category><![CDATA[Raving Fans]]></category>

		<guid isPermaLink="false">http://blog.nonverbals.com/?p=151</guid>
		<description><![CDATA[NonVerbals Raving Fans
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			<content:encoded><![CDATA[<div id="__ss_3384441" style="width: 425px;"><strong style="display: block; margin: 12px 0 4px;"><a title="NonVerbals Raving Fans" href="http://www.slideshare.net/nonverbals/nonverbals-raving-fans">NonVerbals Raving Fans</a></strong><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="425" height="355" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowScriptAccess" value="always" /><param name="src" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=nonverbals-raving-fans-100310045808-phpapp02&amp;stripped_title=nonverbals-raving-fans" /><param name="allowfullscreen" value="true" /><embed type="application/x-shockwave-flash" width="425" height="355" src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=nonverbals-raving-fans-100310045808-phpapp02&amp;stripped_title=nonverbals-raving-fans" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
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		<item>
		<title>Competency: Visioning &#8211; Visionary Leadership</title>
		<link>http://blog.nonverbals.com/2010/02/competency-visioning-visionary-leadership/</link>
		<comments>http://blog.nonverbals.com/2010/02/competency-visioning-visionary-leadership/#comments</comments>
		<pubDate>Wed, 17 Feb 2010 13:01:09 +0000</pubDate>
		<dc:creator>Nizamuddin Shah</dc:creator>
				<category><![CDATA[Competency]]></category>
		<category><![CDATA[championing]]></category>
		<category><![CDATA[goals]]></category>
		<category><![CDATA[leadership skills]]></category>
		<category><![CDATA[long-term]]></category>
		<category><![CDATA[mission]]></category>
		<category><![CDATA[strategic]]></category>
		<category><![CDATA[values]]></category>
		<category><![CDATA[visionary]]></category>
		<category><![CDATA[Visioning]]></category>

		<guid isPermaLink="false">http://blog.nonverbals.com/?p=117</guid>
		<description><![CDATA[Competency: Visioning &#8211; Visionary Leadership
Definition: Keeps the organization’s mission, vision, and values at the forefront of employee decision making and actions; ensures alignment of organization’s strategic plan and agency practices with vision, mission and values.
&#8211; Identifying long-term goals and championing the implementation of different or alternative ideas.
People who are competent at visioning generate creative and [...]]]></description>
			<content:encoded><![CDATA[<p><strong>Competency: Visioning &#8211; Visionary Leadership</strong></p>
<p><strong>Definition:</strong> Keeps the organization’s mission, vision, and values at the forefront of employee decision making and actions; ensures alignment of organization’s strategic plan and agency practices with vision, mission and values.</p>
<blockquote><p><em>&#8211; Identifying long-term goals and championing the implementation of different or alternative ideas.</em></p></blockquote>
<p>People who are competent at visioning generate creative and strategic solutions that can be successfully implemented. They think in innovative ways and support similar thinking in others. They challenge and push the organization to constantly improve and grow.</p>
<p><strong>Behaviors</strong></p>
<ul>
<li>Thinks in      innovative and creative ways</li>
<li>Views tactical      problems or initiatives from a broad perspective and emphasizes solutions      that support strategic objectives</li>
<li>Generates new      ideas/solutions that can be successfully implemented</li>
<li>Challenges and      pushes the organization to constantly improve and grow</li>
<li>Identifies      long-term, future goals for the organization and/or the department</li>
<li>Champions      his/her ideas to successful implementation</li>
<li>Supports and      champions the strategic initiatives of others</li>
</ul>
]]></content:encoded>
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		<item>
		<title>Action Oriented &#8211; Achieving Business Results</title>
		<link>http://blog.nonverbals.com/2010/02/action-oriented-achieving-business-results/</link>
		<comments>http://blog.nonverbals.com/2010/02/action-oriented-achieving-business-results/#comments</comments>
		<pubDate>Thu, 04 Feb 2010 16:26:40 +0000</pubDate>
		<dc:creator>Nizamuddin Shah</dc:creator>
				<category><![CDATA[Competency]]></category>
		<category><![CDATA[Achieving Business Results]]></category>
		<category><![CDATA[ambitious]]></category>
		<category><![CDATA[behavioral trait]]></category>
		<category><![CDATA[Consistently]]></category>
		<category><![CDATA[determination]]></category>
		<category><![CDATA[effectiveness]]></category>
		<category><![CDATA[productivity]]></category>
		<category><![CDATA[vigor]]></category>

		<guid isPermaLink="false">http://blog.nonverbals.com/?p=110</guid>
		<description><![CDATA[Action Oriented &#8211; Achieving Business Results

Consistently maintains high levels of activity or productivity; sustains long working hours when necessary, works with vigor, effectiveness and determination over a sustained period.
Today organizations need professionals who are task focused and achieving results. professional are required to either deliver or drive for results. Front line associates are required to [...]]]></description>
			<content:encoded><![CDATA[<p><strong>Action Oriented &#8211; Achieving Business Results<br />
</strong><br />
Consistently maintains high levels of activity or productivity; sustains long working hours when necessary, works with vigor, effectiveness and determination over a sustained period.</p>
<p>Today organizations need professionals who are task focused and achieving results. professional are required to either deliver or drive for results. Front line associates are required to &#8216;Deliver results&#8217; and Supervisors / Managers / Senior management are required &#8216;Drive for results&#8217;.</p>
<p>This (<strong>Action Oriented &#8211; Achieving Business Results</strong>)competency is measured with behavior indicators such as: Assertiveness, Self-Reliance, Work Pace, Realistic, Frustration Tolerance. The intensity of the behavioral traits will make a huge impact on the performance and efficiency.</p>
<p>Pointers to improve this competency:</p>
<ol>
<li>Set ambitious, urgent time deadlines in your work. This applies to important decisions as well as<br />
projects.</li>
<li>Energize your team help them to understand the need for results</li>
<li>Finish what you start, avoid jumping around between several unfinished activities / tasks/ projects.</li>
<li>Make a list of your goals and objectives at the beginning of each day (a &#8220;to do&#8221; list).</li>
<li>Break large jobs into smaller pieces. This will enable to complete and track them.</li>
<li>Set firm deadlines for having a job done.</li>
</ol>
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		<item>
		<title>Why should anyone be led by you?</title>
		<link>http://blog.nonverbals.com/2010/02/why-should-anyone-be-led-by-you/</link>
		<comments>http://blog.nonverbals.com/2010/02/why-should-anyone-be-led-by-you/#comments</comments>
		<pubDate>Mon, 01 Feb 2010 07:20:36 +0000</pubDate>
		<dc:creator>Nizamuddin Shah</dc:creator>
				<category><![CDATA[Training]]></category>
		<category><![CDATA[Energy]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[Purpose]]></category>
		<category><![CDATA[Vision]]></category>

		<guid isPermaLink="false">http://blog.nonverbals.com/?p=93</guid>
		<description><![CDATA[An excellent short crisp Leadership Statement.

]]></description>
			<content:encoded><![CDATA[<p>An excellent short crisp Leadership Statement.<br />
<object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="425" height="344" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowScriptAccess" value="always" /><param name="src" value="http://www.youtube.com/v/UO77Ld3PaIk&amp;color1=0xb1b1b1&amp;color2=0xcfcfcf&amp;hl=en_US&amp;feature=player_embedded&amp;fs=1" /><param name="allowfullscreen" value="true" /><embed type="application/x-shockwave-flash" width="425" height="344" src="http://www.youtube.com/v/UO77Ld3PaIk&amp;color1=0xb1b1b1&amp;color2=0xcfcfcf&amp;hl=en_US&amp;feature=player_embedded&amp;fs=1" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
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		<item>
		<title>Commitment vs Competence</title>
		<link>http://blog.nonverbals.com/2010/01/commitment-vs-competence/</link>
		<comments>http://blog.nonverbals.com/2010/01/commitment-vs-competence/#comments</comments>
		<pubDate>Mon, 25 Jan 2010 12:46:18 +0000</pubDate>
		<dc:creator>Nizamuddin Shah</dc:creator>
				<category><![CDATA[Training]]></category>
		<category><![CDATA[Coach]]></category>
		<category><![CDATA[Commitment]]></category>
		<category><![CDATA[Competence]]></category>
		<category><![CDATA[Competency]]></category>
		<category><![CDATA[Ken Blanchard]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[Managers]]></category>
		<category><![CDATA[Situational Leadership]]></category>

		<guid isPermaLink="false">http://blog.nonverbals.com/?p=88</guid>
		<description><![CDATA[Its a great relation to the bell&#8217;s curve (Situational Leadership) modeled by Ken Blanchard, professionals with high competence and low on motivation are greater threat to the growth of the organization (S4 / D4). they possess great levels of competence for a set of skills, however professionals at this level do not develop and coach [...]]]></description>
			<content:encoded><![CDATA[<p>Its a great relation to the bell&#8217;s curve (Situational Leadership) modeled by Ken Blanchard, professionals with high competence and low on motivation are greater threat to the growth of the organization (S4 / D4). they possess great levels of competence for a set of skills, however professionals at this level do not develop and coach others, and need greater persuasion to undertake the task.</p>
<p>Developing and managing this cycle of professional&#8217;s growth and career-path is becoming imperative. Organisational development stake holders will have to work hard and quick, before this trend becomes a culture. This has greatly led by the recent economic turmoil and less of employee churn. While employees churned at a higher rate in the previous years, organisations did take great care to train and build competencies in a holistic approach; large chunk of  managers did least during those days, this become negative behavior trait of management as a whole. Today managers and S4 / D4 employees do not know how to develop people around them.</p>
<p>This will become a culture if the commitment and competence are not maintained at parallel levels.</p>
<p>OD&#8217;s biggest challenge will be to clearly see the Competency Framework and exercise the  development planning to avoid redundant workforce at all management levels.</p>
<p>Future Mantra for Success: &#8220;1/3rd turn around time&#8221; Faster you deliver, at a lesser cost. But HOW? &#8211; Train the Managers and Managers coach their People.</p>
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		<title>Strategic Planning Presentation</title>
		<link>http://blog.nonverbals.com/2010/01/strategic-planning-presentation/</link>
		<comments>http://blog.nonverbals.com/2010/01/strategic-planning-presentation/#comments</comments>
		<pubDate>Tue, 19 Jan 2010 13:23:53 +0000</pubDate>
		<dc:creator>Nizamuddin Shah</dc:creator>
				<category><![CDATA[Training]]></category>

		<guid isPermaLink="false">http://blog.nonverbals.com/?p=81</guid>
		<description><![CDATA[Strategic Planning
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			<content:encoded><![CDATA[<div id="__ss_2947862" style="width: 425px; text-align: left;"><a style="font: 14px Helvetica,Arial,Sans-serif; display: block; margin: 12px 0 3px 0; text-decoration: underline;" title="Strategic Planning" href="http://www.slideshare.net/nonverbals/strategic-planning-2947862">Strategic Planning</a><object style="margin: 0px;" classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="425" height="355" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowScriptAccess" value="always" /><param name="src" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=strategicplanningslideshare-100119071344-phpapp02&amp;stripped_title=strategic-planning-2947862" /><param name="allowfullscreen" value="true" /><embed style="margin: 0px;" type="application/x-shockwave-flash" width="425" height="355" src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=strategicplanningslideshare-100119071344-phpapp02&amp;stripped_title=strategic-planning-2947862" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
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		<title>Dynamics of Trust</title>
		<link>http://blog.nonverbals.com/2010/01/dynamics-of-trust/</link>
		<comments>http://blog.nonverbals.com/2010/01/dynamics-of-trust/#comments</comments>
		<pubDate>Sat, 09 Jan 2010 10:20:35 +0000</pubDate>
		<dc:creator>Nizamuddin Shah</dc:creator>
				<category><![CDATA[Training]]></category>

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		<description><![CDATA[Dynamics Of Trust 2
View more presentations from NonVerbals Consulting.

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